Wednesday, July 18, 2007

Call Center Agent's Request

I've been in the call center industry for years, so needless to say I have formed many relationships with agents around the world.

I get ask a question a lot from many of the agents. "Do you know a good way to suppliment my income?"

Hmmm, that is a good question. I'm going to recommend a system that many have recommended. I personally have not used it. The banner and link are below:

Make sure you visit http://www.callcentercafe.com/ most of the blog post on call center management, call center outsourcing and call center performance management go there now.
See you over there...

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Tuesday, April 10, 2007

Call Center Games updated witrh New Bonus

This is a quick post about some really cool changes I made to the Call Center Games package. It has been updated with a cool new design and I added an awesome bonus.

Go here to learn more: Call Center Games

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Saturday, March 10, 2007

Call Center Performance Management Tool

Improve Performance and Morale at the same time!

These tools will help you improve performance in all areas. Are you trying to improve sales? How about Quality? What if you had a set of tools that would drive performance to new levels, without creating an employee relation nightmare...

This tool provides you with fun and engaging ideas that everybody loves.

Side Note: My team and I created these to help create a positive BUT successful environment. Currently this product has been sold to over 3,000 happy call center leaders.

Learn More by going to Call Center Games

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