My A-Player Gets a B
I explained to him that we no longer needed his services... That went over about as well as you would expect. It didn't!
He became highly agitated and demanded to know why we were firing him. I repeated, "We no longer need your services". Again, as expected, this remark only continued to escalate the situation.
He felt it wasn't fair to term him and not know why, and I agreed. This guy was the end result of a failed performance management process.
He had continued to slip through the cracks and exploit the companies failure to set clear expectations, with clear-cut accountabilities. He was in the wrong. He was the one that hung up on customers not only once, but 5 different times!
But now his actions and the company’s failure to follow through have caught up to both employee and employer.
He continued to plead his case to his supervisor and myself. He said he was working hard at improving . He said his performance was up, he was dressing better, and trying to take his job more seriously.
All that could be true, but it didn’t matter now.
Doing the right thing now and holding him accountable appeared as an act of inconsistency, with an alterior motive for his separation... By the company not doing the right thing first, it now appears we are doing the wrong thing.
I gave him some very direct, very honest feedback, which he finally accepted. He left the building...
The next day I came in, the buzz on the floor was about "The Releasers" separation, and his plans to sue for wrongful termination. I asked his former sup what the deal was. The sup said that this rep had been “involved” with my HR manager romantically (my A-Player??), and that he had tried to end the relationship. (That piece of information would have been nice to know)
He felt that his termination was direct retaliation, and resulted his desire to end his relationship with her.
Damn it... I was pissed. This is now the second time I heard that HR was..."available", and this guy honestly couldn't grasp that maybe it was is own actions that resulted in his separation...
To further aggravate the situation, this guy drove by probably three times that day to verbally assault her from his car window while she smoked... During one of the evening drive by’s, I saw that his former supervisor, my current employee, was the one driving the car...
He became highly agitated and demanded to know why we were firing him. I repeated, "We no longer need your services". Again, as expected, this remark only continued to escalate the situation.
He felt it wasn't fair to term him and not know why, and I agreed. This guy was the end result of a failed performance management process.
He had continued to slip through the cracks and exploit the companies failure to set clear expectations, with clear-cut accountabilities. He was in the wrong. He was the one that hung up on customers not only once, but 5 different times!
But now his actions and the company’s failure to follow through have caught up to both employee and employer.
He continued to plead his case to his supervisor and myself. He said he was working hard at improving . He said his performance was up, he was dressing better, and trying to take his job more seriously.
All that could be true, but it didn’t matter now.
Doing the right thing now and holding him accountable appeared as an act of inconsistency, with an alterior motive for his separation... By the company not doing the right thing first, it now appears we are doing the wrong thing.
I gave him some very direct, very honest feedback, which he finally accepted. He left the building...
The next day I came in, the buzz on the floor was about "The Releasers" separation, and his plans to sue for wrongful termination. I asked his former sup what the deal was. The sup said that this rep had been “involved” with my HR manager romantically (my A-Player??), and that he had tried to end the relationship. (That piece of information would have been nice to know)
He felt that his termination was direct retaliation, and resulted his desire to end his relationship with her.
Damn it... I was pissed. This is now the second time I heard that HR was..."available", and this guy honestly couldn't grasp that maybe it was is own actions that resulted in his separation...
To further aggravate the situation, this guy drove by probably three times that day to verbally assault her from his car window while she smoked... During one of the evening drive by’s, I saw that his former supervisor, my current employee, was the one driving the car...
You’ve got to be kidding???????????
posted by Surviver @ 9:54 AM
