Thursday, January 12, 2006

Nothing to do at all with Call Centers

Good Early Morning,

Sometime I just like to share information. I like this site and you may too. If you are at all interested in starting a business online you're going to like this site:

http://www.small-businesses.net

Browse around, check it out. Cool site with tons of resources.

http://www.small-businesses.net

Leadership and Communication

As a leader it is important to always work on your speaking skills - Public Speaking Success

Here is a short, to-the-point article on leadership communication
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Leadership and Communication
By: Lee Wise
Leadership and Communication ©2002 Lee Wise

To a large degree how well we lead is determined by how well we communicate.

Here's a simple "formula" to review when communicating as a leader:

Say it simply. Say it sincerely. Say it well. Say it often.

Say It Simply! The principle: easily understood.
Say It Sincerely! The principle: genuine concern.
Say It Well! The principle: quality.
Say It Often! The principle: repetition.
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Lee is a Seminary administrator, has a part- time business at home, and writes his own free motivational mailing. You may contact him at lfwise@aol.com or by visiting
http://www.retirequickly.com/89863
Permission is given to distribute this "mini-article." This entire paragraph must be included."

Hiring Virtual Call Center Reps

Good Morning,

This morning I wanted to share an article about - Home Agents, specifically - the hiring process. The whole home agent business model is fascinating. I believe it is an excellent lower cost way of competing with off-shore outsourcing: You can find the entire article here:

http://www.righttolead.com/Call_Center_Articles/Hiring_Virtual_Call_Center_Reps.html

If you are looking for other informative articles check out these directories:

http://www.righttolead.com/Call_Center_Articles/

http://righttolead.com/tools_resources.html

http://www.righttolead.com/Leadership_Articles/

http://www.righttolead.com/Sales_Articles/