The Flight of the "Green Gumbi Mobile"

HR was not the only employee he was trying to take down… He was now after the Ultimate Fighter, one of Call Center USA most formidable foes. (Ref: Blog dated 4/11/05)

He was accusing the UF as always trying to “fight” him, while protesting that he was just here to do his job and go home. (Do his job- that’s debatable, go home, well that sounds more like him)

He then referenced a specific alteration where she began to talk bad about his baby’s mother, and referred to him personally as a “Bobble Head” little bitch and referred to his car as a “little Green Gumbi Mobile”. The entire comment read like the below: “Your just a bobble head little bitch, cruising around in your little green gumbi mobile with your head just bobbing.”

The insult, the outrage, the audacity…Bobble Head Bitch, Green Gumbi Mobile… Believe me or not, but this stuff is too crazy to make up.

The conversation had broken the two-hour mark now, I had now run out of tape and didn’t bother to get more. I had all I needed. I had his complaint, but most importantly, I had him verifying that he was keeping his hours low here, so that he could defraud the Unemployment office by continuing to receive unemployment from a prior company. I also had him on tape passing off ridiculous fiction “HR was in my Head” as fact, and sounding like a lunatic with some of his other “off color” remarks.

I knew that I would do the right thing and investigate his complaint, but I also knew this guy was looking for a payday. It was clear that he would rather sue, than fix the issue. It was also clear, and on tape that he not once ever brought up these concerns before, so I knew that as long as procedures were followed going forward, the company would be protected. He let me know that a little company like ours couldn’t handle a lawsuit, and that we would just settle out of court.

This guy really thought he had it all figured out, and actually thought he was in control.

He also let me know 5+ times that he was no dummy (debatable), he knew his rights (debatable), and that his family was full of lawyers (improbable) which he had already consulted prior to his meeting with me. He also informed me that he was going to be a lawyer as well (impossible). I let him know I would research his claims, do the right thing, and get back to him at the completion of my research.

If things couldn’t get any stranger, at the conclusion of slamming the company for the past 3 hours, he let me know that he had “Skills” and wanted to be a supervisor and work for me.

Unbelievable… This guy just asked me for a promotion.