Tuesday, January 31, 2006

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Call Center News Source Updated Daily

Call Center News Source Updated Daily

The call center industry changes like the weather. From day to day one never knows if their center will be closed down, outsourced or even if they are expanding.

Dallas, TX - 1/31/2006 - News flash, the call center industry is on the move again. With so much information and so many places to get it from, it's no wonder people get overwhelmed. Information overload for sure, well not really.

News is vital in any industry. If you have the news then you're one step ahead. That is why I am pleased to announce the most recent addition to CallCenterCafe.com

Last week CallCenterCafe.com added news feeds to their call center portal and membership site. But the difference is that their system saves the daily news as a new page in the archives directory. This allows it's members and visitors to have all the news about the call center industry in one place.

If you missed a day, you can find it at http://www.callcentercafe.com Our project coordinator, Jenny Kerwin, commented, "we received feedback from our subscribers and visitors and took action." "By adding this solution, call center professionals can come to our call center cafe sit down have some java and catch-up on their news."

"With this addition, commented Greg Meares, our members and visitors can stay informed by going to one place. This saves them time and we all know that call center professionals need more time. We found a great software program, http://www.nichecontentdirectory.com/recommends/RSSTool that pretty much handles all the work for us in the background and provides up to the minute news while archiving the old news and creating an additional webpage.

Stop by CallCenterCafe.com to read the news and if you missed yesterday's, you can find it here. Bring a cup of your favorite jo.

Greg Meares and Jenny Kerwin are publishers for the callcentercafe.com portal. They have 35 years combined in the industry and their site caters to call center supervisors, managers, directors and Vice Presidents. You can find topics on Quality, Training, Workforce Administration, Operations and employee motivation

Contact Greg Meares http://www.callcentercafe.com

CallCenterCafe.com Sponsers

EXPERIENCE CALL CENTER SUCCESS IN ACTION

Get ready for the latest excitement in the call center industry. CallCenterCafe.com is a proud sponsor of this year's Call Center Demo & Conference! - The summary should arouse curiosity in the reader to read the rest of your press release. It is very important to make it interesting and not dull.

Dallas, TX - 1/28/06 - Call Center Demo & Conference has grown and matured in Dallas over the last 4 successful years and is moving to the capitol of the Lone Star State - Austin.
They'll be back in Texas providing contact center professionals better than ever – educational and networking experiences. Come on down and join them on February 6-8, 2006 at the Hilton Hotel in downtown Austin, TX!


GET THE LATEST CONCEPTS AND SKILLS at 4 Educational Conference Tracks:
• Call Center Management 101
• How Managers Achieve Peak Agent Performance
• Customer Care Strategies and Technology in Action


EXPERIENCE CALL CENTER SUCCESS IN ACTION at ICMI’s "Insight" Tours including:
• Apple Computer
• Dell Inc
• Employees Retirement
• System of Texas (ERS)
• Texas Medicaid HealthCare Partnership
• The SCOOTER Store


TWO MOTIVATING KEYNOTE PRESENTATIONS (Open to ALL):
• Invent Business Opportunities No One Else Can Imagine
• Turning Call Center Agents Into Loyalty Makers


HANDS ON DEMO HALL with the Latest Industry Solutions:
Meet with solution providers that have the technologies to solve the issues currently facing your contact center.


PLUS: Fun and Exciting Networking Events, Access to Knowledgeable Industry Leaders, Association Gatherings (Open to ALL), AND MUCH MORE.

Call Center Demo & Conference
February 6-8, 2006
The Hilton Hotel in Downtown, Austin, TX


CallCenterCafe.com, www.callcentercafe.com, is a proud sponsor this year's Call Center Demo & Conference! Your Demo Hall pass is FREE and CallCenterCafe.com members save $300 off conference packages when you REGISTER NOW (that’s an additional $100 off early bird pricing). You can register by going to http://www.callcentercafe.com

Be sure to USE PRIORITY CODE: "CAFE" when registering to ensure you receive your $300 savings. Offer expires December 16th, 2005.

Contact Greg Meares for more insights into this topic. http://www.callcentercafe.com